A. G2 Solution specializes in helping organizations harness value from video that is already being stored, and quite possibly ignored, without purchasing any additional or proprietary hardware or software. We audit your video against your customized metrics, and provide a actionable report to help you achieve and sustain your operations at peak performance. Specifically, our audits entail an analysis of human behavior to deliver actionable reports that can help customers reduce liability risks and shrink rates, improve operational efficiencies and procedures; enhance employee compliance with policies, productivity, and training; customer service, and sales and marketing effectiveness.
Q. How does G2 Solution do it?
A. We use proprietary processes, developed and perfected since 2000 that allow us to remotely audit video, customized to each organizations criteria and needs. Our web-based reports provide 24X7 access to specific events or trends relevant to your organizational objectives and needs. For multi-location organizations, this could be events or trends at a particular location, region or company level.
Q. What are the benefits of G2 Solution's service?
A. Our unique service harnesses customized data from the digital video you are currently recording. If your cameras can capture it, we can measure it to help you manage it better...including customer service, internal theft, marketing and compliance with company policies and procedures. This allows your managers to stay focused on managing their stores. As a seamless extension of your organization, we do the leg-work that yields a concise report that you can use to take action. No other company offers this service like we do. We are so confident that our service will enhance and help actually realize the ROI on your video surveillance investment, that we offer a free, no-risk pilot program so you can test our service.
Q. What technology is required to use the G2 Solution service?
A. Usually a minimum requirement is that a company uses digital video. Then the video must be accessible by G2 - either by way of hard copy (CD or DVD) or preferably, via the internet. If the video is stored at a server farm, given permission, we can access it there based on the dates and times you request. G2 will acquire the reader software for whatever brand of software you currently use. (i.e. Milestone IP System, Imagevault, GE etc). Companies with a POS interface within the software will experience better results due to the additional metrics that can be measured. There is no software or hardware you must buy from G2.
Q. Where does G2 Solution operate?
A. G2 offers its services to customers globally. We service our customers from offices in Columbus (IN), Columbus (OH) and a wholly owned subsidiary office in India.
Q. How much does G2's service cost?
A. Every company has different needs. However, some considerations that govern the pricing for our service include: number of locations, volume of video to audit, format/ease of access to video by G2, number of metrics, and frequency of reporting.
Q. Ok, we are convinced that G2 Solution has a quality service. What is the next step?
A. First and foremost we sit down with you to understand the objectives and motivations underlying your decision to invest in video surveillance, i.e. get to know your needs. Based on this we help you define measurable metrics and critical thresholds. Since our reports are fully customizable, we only want to be concerned with the metrics that are important to you. Next we determine the optimal method for obtaining access to your video. Once these basics are determined, we provide a limited scope FREE pilot program to ensure a tangible ROI before a desired/full organizational implementation of our service.
